New course offering from

Kati Kleber, MSN RN



Picture this ...


Your patient’s condition has worsened.

The family is very upset at the situation, and things start to escalate.

The patient’s mother condescendingly asks to speak to the charge nurse.

You slowly look around, and realize … it’s you.

Maybe you've been a nurse for two years. You've wanted to become a preceptor and a charge nurse as the next step in your professional development. While precepting was intimidating, it seemed like a doable task – not like becoming a charge nurse. Being in charge felt different.

Charge nurses are on display. Everyone is watching… waiting for you to tell them what to do, but also simultaneously annoyed they’re being told what to do.  


You know the charge nurses you absolutely love working with, and the ones you absolutely detest seeing on the schedule … but it was really hard to really see the distinct differences between them. It can feel like it's next to impossible to figure out how to embody it yourself.

You are keenly aware of what everyone expects of charge nurses…

  • To know the right answer
  • To know how to lead
  • To handle delicate, highly charged, or clinically complex situations - all with the same degree of care and ease

From the outside, it looks very straight forward: People are either ready and cut out for this, or they’re not. But the reality is a lot messier than that. Many have the potential to be phenomenal charge nurses, but are so intimidated that they just count themselves out.


Have you ever felt like this?

Are you concerned you don’t have what it takes?

Spoiler alert: You do!


What if you could embrace the learning process and become that charge nurse that everyone is utterly relieved to see on the schedule?


Introducing ...Charge Nurse Jump Start

A communication and leadership skills development course specifically for new charge nurses who want to hit the ground running and overcome their fears of stepping out into this unique leadership role.

What you’ll learn:

  • How to break through common psychological barriers that prevent you from becoming competent and comfortable, as fast as possible
  • How to pivot mentally from caring for 2-8 patients, to an entire shift of nurses and support staff
  • How to talk to management about concerns and needs in a professional manner
  • How to negotiate for more staff and prevent yours from being taken!
  • How to proactively support your nurses throughout the shift, and ultimately reduce their anxiety
  • How to manage personalities and staff conflict with care, tact, and candor
  • Common pitfalls of those charge nurses people dread working with
  • A framework to de-escalate emotionally-charged individuals
  • How to practically manage conflict between staff members
  • How to walk the fine line between supporting staff and following through with what leadership needs
  • … and much more!

What’s included:

  • A PDF download of the text of entire course
  • Over a dozen videos with specific examples of tactful responses for challenging moments
  • Roadmap of how to manage your time during your shift

Charge Up Your Charge Nurse Skills Now!


From Kati Kleber, MSN RN

Hi, I'm Kati Kleber, and I've been a nurse since 2010. I've worked in cardiac med-surg and neurocritical care, and held multiple leadership positions. (Click here to learn more about me!)

I remember what it was like to be intimidated by the thought of being a charge nurse. I’d love to share with you what I’ve learned over the years working as a charge nurse myself, observing many others with various weaknesses and strengths, and holding different leadership roles in different capacities.

While you’ll absolutely learn on the fly at work, I want you to walk into your first shift as a charge nurse with all of my experience and lessons I learned the hard way as well. You’ll be miles ahead of where I was, because you’ll have realistic expectations and a solid structure for growth – and, you won’t be your own worst enemy, like I was!

I look forward to helping you grow into the unit’s favorite charge nurse



Course FAQ's


What if I don’t like it? No worries, I wouldn’t want you to be unhappy. As long as you request your refund within 30 days (please allow 1-2 business days for processing) and have completed less than 50% of the course (and have not downloaded the entire course PDF), we will issue you a full refund. No questions asked!

How long do I have access? Once purchased, you have lifetime access to this course. You can watch the videos as many times as you want, and there are unlimited logins.

When does it start? Whenever you want!

Do I have to be a charge nurse to enroll? While this course was created with the new charge nurse in mind, anyone can purchase. There are no requirements to enroll.

Does this course come with contact hours? No. In an effort to keep costs low we did not include contact hours in this course.

Hear what some of our learners have to say about Charge Nurse Jump Start!


"It addressed some of the topics that my hospital orientation did not cover well. Particularly about floating or sending someone home since that's not something we do often on my unit."

[Continued]

"Last week I had to debrief a pt's nurse and tech after a preventable fall. The guidance in the Managing Personalities chapter had given me some preparation for working through the situation with them in a direct, non-confrontational way despite anticipated push back and blame shifting. I feel it was particularly noteworthy because they have very different personalities, especially in response to negative events. Together we were able to come up with several alternate actions that could have been taken to prevent that fall that could be carried forward to other patients."

Amber Beasley, BSN RN


"Understanding the forces of healthcare help me to be a more effective and compassionate staff nurse. This course provides a new perspective on what it means to be the charge nurse, and how important it is for staff nurses to support nursing leadership. Even if you're not in charge yet, taking this course will help you be a better teammate."

Inga V. Schwartz, MSN, RN, CNL, NREMT


"I really enjoyed the down to earth conversational style that the information was presented in. It made it easy to understand and interesting to pay attention too. I also really found the scenarios relatable and the responses helpful for my position."

Anonymous RN


"The slides and clips were short but bold and kept my attention. Very informative and useful. I like the "in your pocket sentences or statements" for different situations. "

Anonymous RN