Frequently Asked Questions
Can I get a refund if I'm unhappy with my purchase?
If you are unsatisfied with your bundle, reach out to us to see if your purchase is eligible for a refund. You can refund one of the courses, but you will forfeit your discount if you want to purchase a different course instead. Refunds must be requested and issued within 30 days of the original purchase (please allow 1-2 business days for processing) and less than 50% of the course completed. Please click here to review our full refund policy.
When do the courses start and end?
Both courses have lifetime access and are self-paced. You can enroll in both, and start one right away, and then wait to start the other until you're completed with the first. You can do both at the same time as well!
In what orders should I complete these courses?
If you've just been hired and are looking to really prep to the max beforehand, I recommend taking Cardiac Confidence first, and ECG Rhythm Mastery next before your first shift. As you encounter new scenarios during orientation, you can revisit the applicable modules as needed (and as many times as you want!) Then, I recommend completing the New Nurse Master Class during orientation. In the course, there are three suggested completion timelines that you can choose between.
Do these course come with contact hours?
Yes. Cardiac Confidence provides 11.0 contact hours, the New Nurse Masterclass provides 20.0, and ECG Rhythm Mastery provides 7.0 contact hours. You must pass a post-test evaluation with 80% or above and complete all modules to claim the hours.